Simply follow these steps: 

  • go through the Forgot Password protocol on the Sign In page
  • Click Forgot Password
  • Enter the email address associated with your account
  • You'll receive an email. Simply click the "Reset your password" button within it
  • You will be taken to the website where you will enter a new password, and you will enter it two times to confirm that the new password is correct
  • Lastly, you will regain gain access to your account
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